LogIn

SMTP

Outgoing Email Support

When you use sonance servers to send your outgoing mail, you will need these things:

  1. email address
  2. account name
  3. password
  4. SMTP server

Account Name and Password

The account name looks like yourname_yourdomain_net. All of the funny characters in your email address are turned into underscores.

Changing your Password. The password can be reset through manege.sonance.net:

  1. Log in!

    2. select the domain your email address is within in the left-hand drop-down menu, where it says "Choose the domain to manage."

  2. Select a User where it says "Select user."
  3. Overright the password field with your new password. Make sure you write it somewhere safe, generally on paper at home.
  4. Click Update User down the bottom.
  5. Now, click on Commit Session at the top right.
  6. Wait a while... And check.

If that doesn't work, file a support ticket asking for a password reset. Make sure you provide the full details: your account name in both forms would be useful.

Server Domain

The server for outgoing SMTP mail is called smtpauth.sonance.net .

Some techie details

We use the following packages: Postfix; SpamAssasin; amavis; clamav